
frequently asked questions
Permanent Makeup FAQs
- 01
Semi-Permanent Makeup is amazing. Also known as Micropigmentation is a mild form of cosmetic tattooing and is carried out by using a machine or a hand tool which inserts tiny pigments of ink into the top layers of the skin. These pigments can bring back your eyebrows with hair strokes, enhance the lash line with dark dots and can even bring back lip colour where the natural lip line and colour has faded over years.
- 02
Permanent Makeup will not only give you beautiful long lasting makeup, but can make a life changing difference to those who have sparse eyebrows or no hair, have difficulty applying makeup themselves, reduce time on daily makeup routines and give you 100% smudge proof and water proof makeup we all need in our everyday busy lives.
- 03
Semi Permanent Makeup is long lasting and will remain in the skin for years depending on skin type, lifestyle and care.
I always recommend booking an Annual Top Up appointment (for existing clients only) to keep your shape and colour looking fresh.
- 04
Yes, it is a very safe procedure as I work in a very hygienic, safe and sterile environment and everything that comes into contact with the client is sterile, single use only and then disposed of correctly.
I only use the highest quality of ink pigments and products which are hypo-allergenic, meet all of the FDA & EU Regulations for safety and are also vegan and cruelty free. We will also perform a patch test to rule out any allergic reaction to our products being used.
Full pre treatment and aftercare instructions are explained and given to every client and must be adhered to.
- 05
Aftercare is incredibly important to prevent any infection and poor results.
I try to make aftercare as easy as possible with an easy to follow aftercare card and make your healing journey as straight forward as possible.
Your treatment area may be very sensitive, pink or swollen for the following few days and can take a week to heal properly with some scabbing. You will then go through the stages of healing and return for a top up if required.
Here is my video 'Why aftercare is so important'
- 06
You will be involved in the whole process and I will work with you to find the most achievable natural shape and colour to match your hair colour and skin tone.
*Please note that I do not offer wing or tick eyeliners due to the higher risk of migration.
- 07
Like with any tattoo procedure there will be some level of discomfort, however this will vary for person to person. You will be numbed before and during the procedure to minimise the pain and help you feel at ease.
- 08
Aftercare will be discussed at your treatment on how to care for your treatment area properly and you will also receive an aftercare pack too.
It is really important to take good care of your new treatment as poor aftercare could lead to infection, ink migration, scarring and even loss or discolouration of colour.
For long term aftercare: direct sunlight, sun beds, chemical and facial peels and micro needling can reduce the life span of your treatment as they can break down the skin cells where the ink pigments are sitting.
- 09
I treat clients from the ages of 19 to 99 and it makes a life changing difference.
Whilst semi-permanent makeup is fantastic for most people, some individuals are not suitable, which could include either a pre existing medical or skin condition/type. Please CLICK HERE For a list of those I am unable to treat or kindly contact me with any concerns you may have.
Some skin types or some areas of the skin which include spotting, scaring, oily or dry skin or an underlying skin condition may not take the ink pigments or could react and migrate, which is beyond my control. Also, failure to follow the aftercare may also result in poor results.
You must be aged 18 and over to have permanent makeup and not under the influence of drugs or alcohol.
* Please note that refunds cannot be issued for undesired results achieved which are completely out of my control.
- 10
Please allow up to 2 hours for your treatment and 1.5 hours for your 6 week top up appointment.
- 11
Your treatment price includes a consultation, pre treatment care, your bespoke treatment and an aftercare gift pack. The price of the treatment is due in full on the day of your first treatment. If any further treatments or touch ups are required after your 6 week top up appointment, you will be charged accordingly to cover my costs.
- 12
You can wear your makeup as normal to your treatment, however the treatment area will be cleaned and worked on, therefore makeup will be wiped off during the treatment.
You must avoid makeup and products on the treatment area itself for at least 5 days, as out makeup contains many micro germs which could cause an infection. However you can continue to apply your cleanser, creams and makeup that you normally wear, just avoid the treatment area itself.
- 13
For most clients, one treatment plus a 6 week top up is enough to last up to 12 months, however some few clients with certain skin types, underlying skin conditions or poor aftercare can result in additional treatments being required or the ink pigments will not retain.
* Please note that touch ups will be charged accordingly and the refunds cannot be issued for undesired results achieved which is completely out of my control.
- 14
You must be aged 18 years and over to be eligible for a treatment.
I specialise in 100% natural looking treatments and have treated clients from the age of 19 to 99 years old!
- 15
Treatment, Annual Top Up and Top Up Appointments
Running a small business takes allot of hard work and lots of hidden costs paid in advance, so I very kindly ask that you give 72 hours notice by email or text message confirming your cancellation. Messages via social media platforms cannot be accepted. I can transfer your deposit and booking to my next available date for you.
Failure to notify me of your cancellation, not show for your appointment or give 72 hours notice will result in a loss of your deposit and the 50% cost of the treatment will be charged.
For 6 Week Top Up Appointments, there will be a £25 charge if you fail to attend or amend/cancel your appointment at any time to cover my loss in business costs. This must be paid in full before attending any future bookings.
Deposits are non refundable, but transferable if the above 72 hours notice is given.
Please note that bookings can only be changed once and if cancelled or amended for a second time, the deposit will be lost and the remaining balance (full cost of treatment booked) will be charged.
Consultations
Consultations are free as a gesture of good will on my behalf, however I ask that you kindly give 72 hours notice by email or text message confirming your cancellation. Messages via social media platforms cannot be accepted. There will be a £10 charge for failure to cancel within 72 hours or not show to your Consultation appointment as I have business running costs to be paid in advance. This will be deducted off the final balance due if another booking for a treatment is made and a deposit is paid. *Please note that further charges will apply if the £10 is not paid within 7 working days to cover my ongoing booking system fees.
All appointments above can only be changed once, after this further charges will apply to your next booking and must be paid in full before attending your appointment.
If I need to change or amend your appointment at any time, I will of course move your booking to my next available date and all fees will be transferable or refundable.
- 16
Yes of course, I offer a FREE 15 minute consultation where we can discuss the treatment that you are considering. I will also discuss the benefits of permanent makeup, colour options, medical history, healing, aftercare and any questions or worries that you may have. If you are happy to book a treatment then we will carry out a simple patch test to ensure no allergic reactions occur.
I also offer a free video consultation and I can send you a patch test by post.
*Please note that there will be a £10 charge if you fail to give 72 hours notice of cancellation and further charges apply if not paid within 7 days.
- 17
I am located at Hawkinge, Deal and Dymchurch in Kent and work on varied days from Monday to Sunday.
Please do get in touch about cancellations as I currently have a waiting list and booking spaces can come available.
I am always happy to send directions too, so please ask!
- 18
I was lucky enough to train with the UK’s No1 Permanent Makeup Training Academy and one to one with Katy Jobbins.
I have also undergone training in Pigment Ink Colour Theory, Advanced Skincare and Healing, Health and Safety, Risk Assessment, First Aid, Infection Control and Covid 19 VTQ. I am also fully vaccinated, fully insured and licensed by local authorities, working in partnership with local salons and The Federation of Small Business.
I am also trained in the most safe and effective methods of Saline Tattoo Removal by the Vegas artist of 21 years, Teryn Darling.
- 19
If you regularly have botox or dermal fillers you will need to wait at least 4 weeks for your muscles to return to normal before having your permanent makeup treatment.
- 20
It is simply not sensible or safe to work an area where the possibility of a cheap ink has been used, scarring has been caused or the work is asymmetrical. I will either remove the old work using removal treatments, or wait until it has faded enough so we can begin a brand new treatment.
If you have had a permanent treatment done elsewhere which you are not happy with, kindly get in touch with me and I can inspect the skin thoroughly under magnification.
- 21
If you are travelling far to have a treatment with me or you are very busy during the week, I can send you a patch test and information sheet by post and arrange a call if you have any questions or concerns, before booking you in.
- 22
You can book your Free Consultation or Treatment via my online booking system by CLICKING HERE or you can email, text or call me to check diary availability.
I ask for a £50 deposit to secure your first booking which will be deducted from your treatment price on the day. You must also read and accept my Booking Terms and Conditions in full before booking any treatment.
- 23
You can pay your £50 deposit online when you book your treatment, or contact me to pay this by bank transfer. The remaining balance will be due in full on the day of your first treatment either by cash or card.
- 24
Yes I offer Paypal and Pay Later, which enables my clients to pay in 3 instalments.
*Please note that there will be an additional 2.9% fee, plus 30p per Pay Later invoice to cover my small business charges for this service.
- 25
If you feel like you need a touch up to your new treatment, you can go ahead and book a 6 week Top Up Appointment once your treatment is fully healed.
You can book this online via my booking system, or you also can text, email or call me to check my diary availability.
Please note that your 6 week Top Up Appointment must be booked no later than 10 weeks after your first treatment, as per my Terms and Conditions.
Like all treatments, top ups are subject to availability and as I work solo, I cannot meet specific dates or times requested by clients.
- 26
I am committed to providing the highest quality treatment therefore we kindly ask that you attend your appointment solo, or ask that they return after the treatment. Due to insurance reasons anyone under the age of 16 is not permitted in our treatment room.
- 27
Yes! Please contact me if you cannot find a date or time you are looking for as cancellations can pop up from time to time.
All booking slots are subject to availability as I only work set days and times, therefore sadly I cannot meet client demands of specific times and dates.
- 28
You can book your annual top up appointment at any time you feel like your treatment has lost any areas, colour or shape, but I always recommend booking sooner as the shape can be lost and a full price treatment may be charged.
Your annual top up must be booked within 18 months after your first treatment date to receive my special annual top up fee, for existing clients only. I am now sending out Annual Top up reminders.
- 29
Yes! I offer a lovely gift voucher which is gift wrapped and can be purchased for any value towards a treatment. I can happily deliver or post your gift voucher to you.
*Please note that Gift Vouchers cannot be used for any promotional offers or discounts and expire after 6 months.
- 30
Yes we do! Kindly contact me your email address and full name and I will keep you updated with any news or offers.
- 31
I gladly offer 10% OFF for NHS Nurses and Care Workers and can offer free or discounted treatments for cancer patients undergoing treatment or in remission.
I also offer a friend and family referral discount where you will receive 10% OFF any new treatment and one annual top up appointment if you refer a client and they book a treatment with me.
These offers exclude any introductory offers or other promotions.
Tattoo Removal FAQs
- 01
Li-FT Tattoo Removal is a highly effective and safe method of removal carried out by adding the solution into the unwanted area of ink by micro-pigmentation, which then heals naturally and lifts the unwanted pigments out of the skin as it scabs.
Li-FT can remove unwanted permanent makeup and small body tattoos.
- 02
Yes! Li-FT is the safest method of tattoo removal as it heals naturally and only contains natural ingredients. I work in a very hygienic, safe and sterile environment and everything that comes into contact with the client is sterile, single use only and then disposed of correctly.
Like any mild tattoo process there are always risks attached as per my booking terms and conditions and it is vital to follow my aftercare instructions and take good care of your new treatment. Poor aftercare could lead to infection, ink migration, scarring and loss or discolouration of colour.
- 03
Sadly there is no guarantee how many sessions each client will need as every skin is unique. This could be anything between 1 and 5 sessions.
Results will vary depending on: How the skin heals and if aftercare is followed correctly, how oily or dry the skin is, how old the pigment ink in the skin is and what type of ink was used, how deep and saturated the ink pigments are, any trauma to the skin from previous technicians and also lifestyle and any medications currently used. Poor aftercare can also result in further sessions being required.
You will return back for each session every 8 weeks when the skin has fully healed.
- 04
Whilst Li-FT Tattoo Removal is safe and suitable for most people, some individuals may not be suitable, which could include either a pre existing medical or skin condition.
You must be aged 18 and over and not pregnant or breastfeeding.
Please CLICK HERE For a list of those I am unable to treat or kindly contact me with any concerns that you may have.
- 05
Pre treatment and aftercare will be explained in detail at your treatment, and aftercare information with a healing cream will also be provided to help it heal at its very best.
- 06
You can book a free consultation online via my website or contact me by phone or email. You can also request a patch test by post.
Once you have had a patch test, you can go ahead and book your treatment at one of my locations, either online or by phone or email.
A £25 deposit is required to confirm your treatment booking slot.
- 07
You can pay your deposit either online or by bank transfer, and the remaining balance will be due in full of the day of your treatment either by card or cash.
- 08
You can book your Tattoo removal treatments at either one of my clinics in Kent, in Hawkinge or Dymchurch.
- 09
I was lucky enough to train with the The UK Clinical Academy along with training provided by Vegas Artist of over 20 years, Teryn Darling.
- 10
I am committed to providing the highest quality treatment therefore we kindly ask that you attend your appointment solo, or ask that they return after the treatment.
Due to insurance reasons anyone under the age of 16 is not permitted in our treatment room.
- 11
I ask that you kindly give 72 hours notice by email or text message confirming your cancellation or change of date. I can then transfer your deposit and booking to my next available date for you.
Failure to notify me of your cancellation or not give 72 hours notice will result in a loss of your deposit and additional charges will be applied to your future bookings.
Although Consultations are free, there will be a £10 charge to cover costs if you fail to attend or cancel your appointment without notice as I am a small business and have costs to cover in advance.